Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the services provided by RG (“we,” “us,” “our,” or the “Company”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy.

If you do not agree to these Terms, you must not access or use our services. Your continued use of our services constitutes your acceptance of any modifications to these Terms.

These Terms constitute a legally binding agreement between you and RG. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Definitions

For purposes of these Terms:

3. Our Services

RG provides comprehensive business management and operational services across multiple sectors:

3.1 Service Categories

3.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4. User Accounts and Registration

To access certain features of our Services, you may be required to create an account.

4.1 Account Creation

4.2 Account Security

You must immediately notify us of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to maintain account security.

5. User Responsibilities

As a user of our Services, you agree to:

6. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

7. Payment Terms

7.1 Fees and Billing

Payment terms, including fees, billing cycles, payment methods, and invoicing procedures, will be specified in your individual service agreement or statement of work. All fees are in U.S. dollars unless otherwise stated.

7.2 Payment Methods

We accept various payment methods including credit cards, ACH transfers, wire transfers, and checks. You authorize us to charge your selected payment method according to the terms of your agreement.

7.3 Late Payments

Payments not received by the due date may be subject to late fees, interest charges, or service suspension as outlined in your service agreement. We reserve the right to suspend or terminate Services for non-payment.

7.4 Refunds

Refund policies will be specified in your service agreement. Generally, fees paid are non-refundable unless otherwise stated or required by applicable law.

8. Intellectual Property Rights

8.1 Our Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are the exclusive property of RG or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes. This license does not include any right to:

8.3 Trademarks

The RG name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RG. You may not use such marks without our prior written permission.

9. Disclaimers and Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, RG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any Services or content.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RG, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO RG FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless RG, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) your violation of any applicable laws or regulations.

12. Termination and Suspension

12.1 Termination by You

You may terminate your account and discontinue use of the Services at any time in accordance with the terms specified in your service agreement.

12.2 Termination by Us

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include but are not limited to:

12.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us. We will attempt to resolve the dispute informally by contacting you via email or phone.

13.2 Arbitration Agreement

If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will be conducted in Grand Rapids, Michigan, unless otherwise agreed.

13.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and RG individually. To the fullest extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

14. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

To the extent that any lawsuit or court proceeding is permitted, you and RG agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Kent County, Michigan.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the “Last updated” date at the top of these Terms. For significant changes, we may also provide additional notice such as an email notification.

Your continued use of the Services following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must stop using the Services.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and RG regarding the Services.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

16.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and RG's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice or consent.

16.5 Force Majeure

RG shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: