RG

Privacy Policy

Your privacy is important to us

1. Introduction

Welcome to RG (“we,” “us,” “our,” or the “Company”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

•Visit our website at rg1.us
•Use our services across real estate, hospitality, and technology sectors
•Interact with us through email, phone, or other communication channels
•Engage with our business operations and partnerships

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Scope of This Policy

This Privacy Policy applies to all personal information collected through:

•Our website and web applications
•Email, text, and other electronic communications
•Business interactions and transactions
•Mobile applications (if applicable)
•Social media platforms and third-party sites

This policy does not apply to information collected offline or by third-party websites, applications, or services that may link to or be accessible from our services.

3. Information We Collect

3.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

•Contact Information: Name, email address, phone number, mailing address
•Business Information: Company name, job title, business address, professional credentials
•Account Information: Username, password, security questions (when creating an account)
•Financial Information: Payment card details, billing address, bank account information for ACH transactions
•Communication Data: Content of messages, feedback, inquiries, and correspondence
•Transaction Information: Details about purchases, services requested, contracts, and agreements

3.2 Information Collected Automatically

When you access our services, we automatically collect certain information:

•Device Information: Device type, operating system, browser type, unique device identifiers
•Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
•Location Data: IP address, approximate geographic location based on IP
•Technical Data: Browser settings, time zone, language preferences
•Performance Data: Page load times, server response times, error logs

3.3 Information from Third Parties

We may receive information about you from:

•Business partners and service providers
•Public databases and data aggregators
•Social media platforms (when you interact with our content)
•Analytics and marketing service providers

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Service Delivery and Operations

•Provide, maintain, and improve our services
•Process transactions and manage your account
•Deliver products and services you request
•Facilitate real estate transactions and property management
•Manage hospitality services and reservations
•Provide technology solutions and support

4.2 Communication

•Respond to your inquiries and provide customer support
•Send transactional emails (confirmations, receipts, updates)
•Provide important notices about our services
•Send marketing communications (with your consent)
•Conduct surveys and request feedback

4.3 Business Operations

•Analyze usage patterns and improve user experience
•Develop new products and services
•Conduct market research and data analysis
•Manage business relationships and partnerships
•Evaluate and improve business performance

4.4 Legal and Security

•Comply with legal obligations and regulatory requirements
•Enforce our terms and conditions
•Protect against fraud, security threats, and illegal activity
•Resolve disputes and enforce our agreements
•Maintain records for audit and compliance purposes

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

•Payment processors and financial institutions
•Cloud hosting and data storage providers
•Email and communication services
•Analytics and marketing platforms
•Customer relationship management (CRM) systems
•Professional services (legal, accounting, consulting)

6.2 Business Partners

We may share information with business partners for:

•Joint marketing initiatives (with your consent)
•Co-branded services and products
•Strategic business collaborations
•Real estate transactions and property management

6.3 Legal Requirements

We may disclose your information when required by law or to:

•Comply with legal process (subpoenas, court orders)
•Respond to government requests
•Enforce our terms and conditions
•Protect our rights, property, and safety
•Prevent fraud and illegal activities
•Cooperate with law enforcement

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and the choices you may have.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

•Access the personal information we hold about you
•Request correction of inaccurate information
•Request deletion of your personal information
•Object to or restrict processing of your information
•Request portability of your information
•Withdraw consent for processing based on consent
•Opt out of marketing communications
•Lodge a complaint with a supervisory authority

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

RG Business Management Company

625 Kenmoor Ave SE Ste 350

Grand Rapids, MI 49546

United States

Email: ryan@rg1.us

Phone: (269) 978-4695

Back to Home